by Bill Storie
A personal commentary on famous quotes or saying.
For a list of all the ways technology has failed to improve the quality of life, please press three.
Alice Kahn, Author
It makes no difference whether you press 1, 2, 3 or 55……..it’s always the same person. Is it not possible the service provider to determine what classification of call they are getting rather than have me make the decision – I don’t know what the correct classification is, within their corporate structure. Isn’t that why I’m paying them..? I once heard a tape recording of Spike Milligan, who was a top British funny man, when he called the tax authorities. They asked him his name, but he immediately asked the lady what was her name. She said, ”I’m not allowed to tell you.” So he said, “So, how do I refer to you..?’ She said “My number is 134356”, so he said, “OK, then I’m 463545”. She had no answer. He didn’t get his query sorted out, but he claims that he made every attempt to discuss the matter with the authorities, so refused to pay them any more tax. Case closed. I don’t think it was because of his approach, but nowadays when you call the UK tax people they are delighted to give you their name. Mind you it’s probably a fictitious name anyway. “I think I’ll be Susan for the day, tomorrow I’ll be Joan.” If there is a genuine purpose in hitting specific numbers then fine, but if not, and I suspect in most cases, it is not, then kindly stop – otherwise hit 8 right now and I’ll be out of here.