Clouded Judgement by Robin Trimingham

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Clouded Judgement by Robin Trimingham

I have just spent the last four days consoling a friend who has suffered the wrath of a compulsory windows 10 update. Unlike previous versions of windows, it is not possible to opt out of receiving these updates and if your computer is hooked up to a wireless network, it means that one might come flying at you at any given moment.

According to the Microsoft website, “Windows 10 periodically checks for updates so you don’t have to. When an update is available, it’s automatically downloaded and installed — keeping your PC up-to-date with the latest features.”

A free service that you never need to worry about. Sounds good right?

If only that were the case. Just google “windows ten update issues” and you will be bombarded with 48 million responses.

No problem – Microsoft advises “If you’re having problems with Windows Update, the Windows Update Troubleshooter might be able to automatically fix the problem.”

That’s nice except most of the problems are occurring during the download or installation of the upgrade rendering your computer useless. Strangely, Microsoft does not advise exactly “how” to download the update troubleshooter on an inoperable home computer.

They suggest that you miraculously download the fix, or a whole new copy of windows 10 onto a memory stick and then install it manually.

I am just wondering what computer they think the average person would use to do this? Do they really have no idea how many of us still only have one computer at home?

Only in America – the land of the three car garage, four TVs per family and multiple laptops would this sort of logic make sense. Even I only have one laptop – I have an IPad but “he no speeka pc” so he’s not much use at a time like this unless I want look up swear words in a foreign language and then SIRI “is on it” (no I’m not kidding).

So, back to windows 10 and the “endless reboot loop”; apparently it has broken lots of computers. The problem was so bad in August that Microsoft admitted at one point that it did not have a fix for it. Being that it is October, one can only hope that matters have improved.

My friend, who is now resting comfortably will make a full recovery from all the unnecessary stress, his laptop however, was not so fortunate. It’s little pc brain was completely fried by the endless reboot loop and alas, he is no more.

Naturally, as goes with these stories, the paid back-up service that my friend was using also failed and much stored data is no longer stored.

Some reading this might say, “send it to the cloud!” … “you should have saved all your data to the cloud”.

Perhaps, someday. Perhaps not.

For now, a nice simple weekly back-up to an external drive will do quite nicely. I don’t know about you, but telling the world that “the cloud” (whatever that is) is completely un-hackable just seems like an open invitation to every hacker on the planet to try.

Well, hack away if you must. You aren’t going to find me, or my dog, or my cell phone number there any time soon. We’re too busy just trying to keep our internet access intact to worry about such fanciness.

by Robin Trimingham

3 responses to “Clouded Judgement by Robin Trimingham

  1. My wife and I both use Chromebooks after many years of PC and Apple use. There is no fear of viruses because Chrome is not a conventional operating system and is cloud-based. Especially for seniors, we highly recommend using a Chromebook instead of a PC laptop or MacBook. You’ll be amazed how easy, simple and reliable the Chromebook is.

    • To be honest I am not grumpy, but I am really concerned. Last night my friend woke up at 3:00 am to find his brand new replacement laptop (which he has only had for three days) downloading another windows update. He was so traumatized by this that he was up every 20 minutes for the rest of the night checking to see if the percentage download was continually increasing. Everything proceeded as it should and the laptop is fine but this whole experience has really shaken him and he is a person who normally very optimistic. If you have not had an experience like this count yourself lucky. I had a laptop die a similar death in August – putting aside the expense of replacing a laptop that was only two years old, it is terrifying to think you could lose all of your work without warning and there is little that you can do to protect yourself from it happening again other than backing up your files.

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